Shipping & Returns

Shipping

We understand how exciting it is to receive your online order and that's why we aim to get it in the post and dispatched by the next business day. We use Australia Post for most orders, however if your order includes a bulky item we may use a courier service. All online orders are sent with tracking, if you have not received tracking details please get in touch with us. 

We offer free delivery for orders over $150 (excludes some bulky items) and all other shipping fees are below:

  • Flat rate shipping $11 
  • Express Post $16
  • Bulky Items $20 

We also offer free local deliver to Newcastle, NSW based customers for orders over $99. These orders currently delivered by one of our staff members. 

Returns

We are confident at Lollipop Kids that you will be happy with your purchase. If for any reason you are not satisfied with your purchase, please contact us at info@lolliopkids.com.au and we will endeavour to resolve any problems 

Lollipop Kids do not provide a refund or cancel orders for change of mind. If however, your item is faulty please contact us and we will replace or provide a refund once the item has been returned to 94 Beaumont Street Hamilton NSW 2303

To complete your return, please contact us at info@lollipopkids.com.au.