We endeavor to dispatched online orders within two business days of receiving the order. All deliveries will be sent via registered Australia Post or Courier service. The delivery fee is quoted at the time purchase.
We are confident at Lollipop Kids that you will be happy with your purchase. If for any reason you are not satisfied with your purchase, please contact us and we will endeavour to resolve any problems. Items can be returned for an exchange within 14 days from the payment date.
Lollipop Kids do not provide a refund or cancel orders once payment has been made, however we will issue a credit note to the same value of the original purchase, not inclusive of postage, in the event another suitable product is not available at the time of exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it and in original packaging.
To complete your return, please contact us at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When shipping your item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.